Coach FAQ’s
COACH FAQ’s
Having trouble logging in to your CaptainU coach account?
Click here to reset your password: https://www.captainu.com/forgot_password
CLICK HERE for step-by-step instructions on how to edit your roster.
CLICK HERE for step-by-step instructions on changing the name of your team.
You can CLICK HERE to fill out a support contact form and please include the following:
Head coach full name:
Sport (Women/Men):
Name of School:
Email address:
Contact number:
We will send you a confirmation email once the coach listing has been updated.
CLICK HERE to view a step-by-step process of how to add a link to a message.
CLICK HERE to view step-by-step instructions on how to export an event player book.
CLICK HERE to view step-by-step instructions on how to add an athlete to your ‘Not Interested Group’.
CLICK HERE to view step-by-step instructions on how to perform an advanced athlete search and build recruiting lists.
CLICK HERE to view step-by-step instructions on how to create an email template.
CLICK HERE to view step-by-step instructions on how to find a previous saved search.
CLICK HERE to view step-by-step instructions on how to send messages to athletes.
CLICK HERE to view step-by-step instructions on how to use the campers tool and invite athletes to your camps.
If you feel that you are receiving too many emails or would like to receive more emails for certain subjects, you will find a manage my email preferences or unsubscribe link at the bottom of any email you receive from CaptainU. Click that link to manually edit your email preferences.
If you’d prefer us to help you manage them, CLICK HERE to submit a support contact form.
Still have questions? CLICK HERE to submit a support contact form and we’ll get back to you as soon as possible.